Folderly is All-in-one platform to fix your email deliverablity issues | Access our Help Center for setup instructions
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Frequently Asked Questions
Frequently Asked Questions

Got a question? We have an answer!

Dariia avatarVladislav Podolyako avatarMaksym Olkhovskyi avatar
By Dariia and 2 others3 authors19 articles
Spam reason: "This message has been written in a different language from the language that is mainly used for this account."
How to download an invoice?
What means "Undelivered" on the Folderly chart?
What to do with emails that come from Folderly?
Spam reasons: "Similar messages had been marked as spam in the past" & "Your account had been sending multiple messages identified as spam in the past"
How to filter Folderly messages in your Outlook inbox
I have a custom email provider, can I still use your product?
How to create and use Gmail filters
Gmail filtered your email to the Promotions folder?
Templates explained
How to attach/detach the template on the mailbox?
How to see deliverability reports for a custom date range?
How to change the limit on the mailbox?
Can I set a sender name?
Spam triggers
Can I create a separate account in Folderly and manage both under one profile?
How to connect Office365 email addresses with Folderly using App Password
How can I delete my account?
How to change outreach type on the mailbox
Folderly is All-in-one platform to fix your email deliverablity issues | Access our Help Center for setup instructions
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