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Frequently Asked Questions

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3 authors26 articles
Spam reason: "It’s written in a different language than your messages typically use".Why does Gmail show the "written in a different language than your messages typically use?" message
How to download an invoice?
What to do with emails that come from Folderly?
Spam reason: "Lots of messages from [yourdomain.com] were identified as spam in the past"If your email is flagged with this message, your reputation is in the danger zone
How to filter Folderly messages in your Outlook inboxFollow these instructions to keep your mailbox clean from emails that Folderly sends.
I have a custom email provider, can I still use your product?How to connect custom email provider
How to create and use Gmail filtersUse our simple guide to create rules to filter emails in Gmail
Gmail filtered your email to the Promotions folder?Best practices fix or avoid getting into the Promotions folder
Templates explainedHow to make the most out of Templates in Folderly.
How to attach/detach the template on the mailbox?
How to see deliverability reports for a custom date range?
How to change the limit on the mailbox?
Can I set a sender name?
Spam triggers
How to create a separate account in Folderly and manage both under one profile
How to connect Office365 email addresses with Folderly using App PasswordA quick guide on how to connect Office 365 email address to Folderly using App password.
How can I delete my account?
How to change the outreach type on the mailbox
Outlook Spam Triggers
What should you do when the Folderly Score drops?
How to change connected mailbox?
Understanding and overcoming Gmail sending limits
Types of Google Workspace Alerts
How to cancel the subscription?This guide will help you cancel your subscription in a few easy steps.
How to redirect a domain to another domain
How to unblock users from restricted entities in Microsoft Defender 365