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Frequently Asked Questions
Frequently Asked Questions
Got a question? We have an answer!
14 articles in this collection
Written by
Vladislav Podolyako
and
Dariia
How to download an invoice?
Written by
Dariia
Updated over a week ago
What means "Undelivered" on the Folderly chart?
Description of the "Undelivered" and why your emails end up there.
Written by
Dariia
Updated over a week ago
How to filter Warmup messages in your inbox
Written by
Dariia
Updated over a week ago
Spam reason: "This message has been written in a different language from the language that is mainly used for this account."
It’s written email in a different language than your messages typically use.
Written by
Dariia
Updated over a week ago
What to do with emails that come from Folderly?
Written by
Dariia
Updated over a week ago
Why Are My Emails Going To Spam?
How to tell if your emails are going to spam
Written by
Vladislav Podolyako
Updated over a week ago
Spam reasons: "Similar messages had been marked as spam in the past" & "Your account had been sending multiple messages identified as spam in the past"
If your email is flagged with either of these messages, your reputation is in the danger zone
Written by
Dariia
Updated over a week ago
What is Email Deliverability?
Understand Email Deliverability
Written by
Vladislav Podolyako
Updated over a week ago
Why should I care about email deliverability?
Understanding email deliverability better
Written by
Vladislav Podolyako
Updated over a week ago
How to filter Folderly messages in your Outlook inbox
Follow these instructions to keep your mailbox clean from warm up emails that Folderly sends.
Written by
Dariia
Updated over a week ago
I have a custom email provider, can I still use your product?
How to connect custom email provider
Written by
Vladislav Podolyako
Updated over a week ago
How to create and use Gmail filters
Use our simple guide to create rules to filter emails in Gmail
Written by
Dariia
Updated over a week ago
Gmail filtered your email to the Promotions folder?
Best practices fix or avoid getting into the Promotions folder
Written by
Vladislav Podolyako
Updated over a week ago
What are the DMARC passing requirements?
How to pass DMARC authentification
Written by
Vladislav Podolyako
Updated over a week ago