We're excited to have you here. To help you make the most of your experience, we've compiled this guide to help you navigate the platform's various features and functionalities. Start your journey on our home page.

Let's take a look at the top left corner of the navigation bar. Here, you'll find a nine-dot bar. By clicking on them, you can switch between Folderly's products:

The "Home" tab displays all your domains and mailboxes connected to Folderly. Initially, you can view the mailbox scores and daily running status.

Email Templates: a library that contains all the templates connected to your Folderly account. More information about the email templates library can be found at this link.

A navigation bar located in the top right corner includes several navigation options. Let's examine each one in detail.

The arrow tab directs you to the tablet, which displays all the accounts you are a member of. Additionally, there is an option to create a new account. A step-by-step guide is available at this link.

You can configure your profile settings by clicking on the gear icon. This link provides a step-by-step guide on how to do this.

This icon with the letter "i" - "info" will lead you to our help center, where you can find all the information you need to manage your profile effectively.

By clicking here, you can leave feedback, suggestions, and any thoughts you have about the Folderly ecosystem. This link will lead you to this page.

The final navigation dot in this section provides you with control of your account and profile: personal information, billing, and account details. You can find more information about it by following this link.

In the upper-left corner, you'll find a Search bar that lets you quickly locate the domains or mailboxes you need.

On the opposite side, you'll see an 'Add mailbox' dot in the top-right corner. You can use it to add mailboxes to your account. For step-by-step instructions, please follow the guide at the following link: connection guidelines.
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To the left of it, you'll notice a Seats bar displaying the number of available slots. You can manage these slots using the guide available at the following link.

Under the search line, five columns consist of information about your domains.

Beneath the 'Domain' section, you will find the names of your domains.
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The 'Mailboxes' section displays two numbers: the left number indicates the number of enabled mailboxes, while the right number represents the total number of mailboxes on the domain, including both enabled and disabled ones.
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The 'Daily upkeep' section provides information about the status of Folderly's daily operations. It can either display 'Daily upkeep completed' as shown on the screen or show you information about the remaining time for completion.
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'Inbox rate' shows the percentage of emails that land in the inbox successfully.
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'Score' indicates the overall score of your domain, ranging from 0 to 100.

Click the dropdown arrow to view all mailboxes connected to this domain. After clicking on the mailbox, you will be directed to the Dashboard page.

The Folderly deliverability dashboard is the primary section of the application and is designed to provide a thorough overview of your mailbox's current status and performance.

The Folderly Score is a unique metric created by Folderly to assess the health of your mailbox more comprehensively than ever before. This score considers factors such as inbox placement rate, spam triggers, and adherence to best practices, offering you a complete picture of your mailbox's performance. Ideally, you should aim for a Folderly Score of 95 or higher. This indicates that your deliverability improvement campaigns effectively perform their intended function.

The left sidebar of the Folderly Score displays your domain's overall score, ranging from 0 to 100.

The middle section of the Folderly Score is divided into four parts:

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The third section offers valuable insights and guidance on preventing emails from ending up in the Spam folder. More information about it you can find by following this article:

Moving further down, you'll come across the Deliverability Report bar. This feature allows you to analyze and view your deliverability rates for a specific period of time.

The Folderly deliverability dashboard serves as the primary hub within the app, offering you a comprehensive understanding of your mailbox's current condition. To access insights about the percentage of emails landing in different folders, hover your mouse over the specific column of interest. This action will provide you with detailed information regarding email placement in the inbox, spam folder, and other folders.

Using the date navigation feature, you can generate a deliverability report for a custom date range. For detailed step-by-step instructions, please follow this link.

On the left side, you'll find a navigation bar with various components. We've already covered the Dashboard, Best Practices, and Spam Triggers. Now, let's explore the other sections.

'Best practices' - a number of rules and recommendations based on our extensive experience. By following these guidelines, you can prevent your domain from being marked as spam.

More detailed information about this section can be found here.

'Spam triggers' - The Spam Triggers feature enables you to explore in-depth analytics regarding spam triggers originating from different email service providers. You can access this feature by clicking on the corresponding tab in the left menu or directly navigating from your deliverability dashboard. Within this feature, you'll find a list of triggers that occurred on the same day you're checking this tab, along with detailed explanations of why these triggers appeared and guidance on how to resolve them.

More detailed information about this section can be found here.

'Folderly logs' - provide information about your mailbox interaction.

You can use the search bar to locate the logs to which Folderly sent an email quickly. Additionally, the date navigation bar allows you to select a specific time period for your analysis. These features enhance your ability to manage and review your email data efficiently.

In this section, you'll come across a table that provides the following information:

This table offers a comprehensive view of your email data, allowing you to track and analyze various aspects of your email communication.

The 'Email Template' tab allows you to manage and attach templates to your mailbox. You can also attach and detach emails from your mailbox within this folder. Please take a look at this link for a detailed guide on performing these actions.

These navigation dots can be used to sort and view the number of templates created using either 'Plain Text' or 'HTML Code.' This provides a convenient way to categorize and assess your templates based on their formatting.

The 'Settings' tab provides Mailbox settings.

In the interface's top section, you can adjust your limits (the number of emails you can send daily), customize the sender name, and select the type of outreach (email marketing and outreach). For detailed instructions on how to make these changes, please follow this link. This guide will walk you through modifying your email sending limits and sender name according to your preferences.

In the second folder, you'll see two sections: 'Disable Folderly' and 'Delete Mailbox.' It's crucial to exercise caution and avoid pressing these dots without proper consideration. Such actions can potentially impact your domain's reputation.

​Folderly is designed to operate smoothly daily, contributing to your domain's reputation growth. Therefore, it's generally best to keep Folderly enabled to maintain the stability of your email operations.It is best to approach any decision regarding the disabling or deletion of your mailbox with caution and to seek guidance if necessary to avoid unforeseen consequences.
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