After you turn on two-step verification or set up the Authenticator app on you desktop Outlook or Office, you may run into issues if you trying to add a new email address in Folderly.

If you have two-step verification turned on and a Folderly isn't prompting you to enter a security code when you sign in, you may be able to sign in with an app password instead.

NOTE


An app password is a long, randomly generated password that you provide only once instead of your regular password when signing in to Folderly.


If you already sync your Outlook.com email with the Outlook desktop app for Office 2010 or earlier, follow these steps:

  1. In the Outlook desktop app, click File.

  2. Under Info, click Account Settings.

  3. Double-click the Microsoft account you turned on two-step verification for.

  4. Visit your Security basics page online to get an app password.

  5. In the dialog box shown by the Outlook desktop app, enter the app password in the Password box.

  6. If you don't want to reenter an app password each time you use the Outlook desktop app, select the Remember password check box, and then click OK.

If you want to add your Microsoft account to the Outlook desktop app for Office 2010 or earlier, follow these steps:

  1. In the Outlook desktop app, click File.

  2. Under Info, click Add Account.

  3. Enter your name in the Your Name box. In the Email Address box, enter the email address for your Microsoft account.

  4. Visit your Security basics page online to get an app password.

  5. In the Password and Retype Password boxes, enter the app password instead of your Microsoft account password, and then click Next.

Once you have created and entered an app password for Folderly usually won't need to do it again.

See also


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