Table of contents

NOTE

If your domain is provided by a G-suite domain host partner you don’t need to add your DKIM key to the DNS record at your domain host. Gmail generates the domain key and adds it to your domain's DNS records.

IMPORTANT

You must be signed in as a super administrator in order to be able to generate DKIM.

After creating your G Suite account and turning on Gmail, you have to wait 24–72 hours before you can generate a DKIM key.

a) Type Authenticate email and Go to DKIM authentication. Also an alternative method Apps -> Gmail -> Authenticate email

b) On the Authenticate email page in the drop-down list select a domain for DKIM authentication.

NOTE
If you have multiple domains, make sure you select a domain you want to enable DKIM authentication. Otherwise DKIM authentication may fail for your domain.

3. Click Generate New Record to generate DKIM record.

4. Select DKIM key bit length 2048 and click Generate.

5. After the generation is complete go to the domain registrar (where you manage DNS records) and add the TXT type record with the following Host name and record value:

6. When the record in the domain registrar is saved go back to the Google Admin and click the Start Authentication button.

IMPORTANT

In most cases, the email authentication process takes up to 48 hours to verify. If you encounter a message like this, make sure you entered the correct DKIM TXT record into the domain provider's settings and come back later. Then, you can again click the Start Authentication button to enable DKIM.

After correctly configuring the DKIM record, the "START AUTHENTICATION" button will change to "STOP AUTHENTICATION".

This will indicate that the DKIM record is working.
​

Contact us at support@folderly.com if you have any questions or are looking for additional information or support.